Automate tenant communications, licence compliance tracking, maintenance scheduling, rent collection, and void management across your entire HMO portfolio — so you spend less time firefighting and more time growing. HMO automation from just £997.
While other landlords drown in WhatsApp groups and spreadsheet reminders, your HMO portfolio runs itself — with AI handling the comms, compliance, maintenance, and money.
WhatsApp and email bots that handle tenant enquiries, maintenance requests, and move-in/move-out communications 24/7. Tenants get instant responses to common questions — deposit return timelines, bin collection days, parking rules, utility responsibilities — without you picking up the phone. Escalation rules ensure urgent issues reach you immediately while routine queries are resolved automatically.
Automated tracking of gas safety certificates, EICRs, EPC renewals, fire risk assessments, and selective licensing deadlines — never miss a date again. The system monitors every certificate across every property and room, sends advance renewal reminders to you and your contractors, and maintains a compliance dashboard so you can prove your status to the council at a moment’s notice. No more spreadsheet chaos or last-minute panics.
AI triages every maintenance request by urgency and category, auto-dispatches your preferred contractors, tracks job completion, and chases overdue repairs — all without manual intervention. Tenants report issues via WhatsApp or a simple form, the AI categorises the problem, checks contractor availability, and books the job. You get a real-time dashboard showing open, in-progress, and completed repairs across your entire portfolio.
Automated rent reminders sent before due dates, arrears escalation sequences that follow your preferred timeline, payment tracking across all tenants and rooms, and Section 8/21 notice timeline monitoring. The system flags missed payments instantly, sends graduated reminder messages, and alerts you when formal notice thresholds are approaching — so arrears never spiral before you know about them.
Real results from landlords and property managers who replaced reactive firefighting with intelligent automation.
A landlord managing a portfolio of 45 HMO rooms across 6 properties was spending 20+ hours per week answering tenant calls, chasing contractors, and updating compliance spreadsheets. After deploying our AI tenant communication bot and compliance tracker, phone calls dropped by 80% and 15 hours per week were freed up — allowing the landlord to acquire two additional properties without hiring a property manager.
An HMO management company overseeing 120 units across multiple local authority areas was struggling to track compliance deadlines consistently. Expired gas safety certificates and lapsed selective licences were creating serious risk. Our compliance bot tracked every certificate across all properties, sent automated renewal alerts 90, 60, and 30 days before expiry, and flagged overdue items daily. In year one, the system prevented 3 potential council fines — saving over £15,000 in penalties alone.
An investor with 8 HMO properties was losing tenants due to slow maintenance response times, with repairs averaging 5 days to resolve. Our AI maintenance triage system categorised incoming requests, auto-dispatched contractors based on trade and availability, and chased overdue jobs automatically. Average repair resolution time dropped to 1.5 days, tenant satisfaction scores improved by 40%, and void periods shortened as word-of-mouth referrals increased.
Book a free 30-minute HMO automation audit. We will map out exactly how AI can cut your admin time, protect you from compliance risk, and improve tenant satisfaction — starting from just £997 for a custom build or £497/month fully managed.